Archipelago was created from the desire to improve the world of personal insurance. Our aim was to reinvent the business model and make it better for everyone involved.
We believe your clients should be able to change their cover as their needs grow, arrange it quickly and with much less fuss. We want to give your clients more clarity on what they pay and the freedom to amend and upgrade without penalty. We understand that they deserve a fast, reliable and sympathetic service, especially when making a claim. And most important of all, we aim to give them peace of mind and earn their trust.
We also have a vision for our distribution partners - to help them become a one-stop-shop for all their clients’ protection needs. We want to provide the right tools and trading environment for them to grow their business. This means reducing administration, creating a simple customer journey and lightening the burden of regulation.
We knew we had to modernise and re-examine every part of the general insurance business: product, pricing, distribution, regulation, service to partners and crucially the customer journey.
To realise our vision we’ve combined state-of-the art technology and primary data sources with flexible insurance cover and dynamic pricing. Underpinning everything is the highest level of service to both our distribution partners and their clients.
Arch is a specialty lines underwriter based in London. It provides the security behind Archipelago’s policies.
It is a wholly owned subsidiary of Arch Capital Group Ltd, a Bermuda-based company with approximately USD11.17 billion in capital (as at 31/12/2018) providing insurance, reinsurance and mortgage insurance on a worldwide basis through its wholly owned subsidiaries
Arch Insurance (UK) Ltd Financial Strength Ratings: